Refund Policy

Refund Eligibility

We offer refunds under the following conditions:

• Full refund if the order is cancelled before the final files have been delivered.
• Full refund if we cannot deliver the service as described.
• No refund once the final files have been delivered.

Refund Process

All refunds will be processed as follows:

• Refunds are processed securely through PayPal.
• Refunds will be issued to the original payment method.
• Processing time: 5-10 business days.
• A refund confirmation will be sent via email.

Order Cancellation

To cancel your order, please follow these steps:

• Contact us at contact@savarypixel.com.
• Include your PayPal transaction ID in your request.
• Cancellation must be made before our team starts work on your design.

Dispute Resolution

If you experience any issues, please follow these steps:

• Contact us first at contact@savarypixel.com.
• Provide order details and your PayPal transaction ID.
• If unresolved, you may open a dispute through PayPal's Resolution Center.

Contact Information

For refund inquiries, please reach out to us:

• Email: contact@savarypixel.com
• Response time: Within 24 hours.
• Include your PayPal transaction ID in all communications.

Note: This policy may be updated at any time. Changes will be posted on our website.